Utility Menu

Network Printing


Faculty and staff have the ability to print to any USC Upstate printer that is on the network. This enables you to print high quality documents no matter where you are on campus. Faculty and staff also have the ability to print color pages on select network printers.

Available to: (Who can use it?)

  • All faculty and staff

Rates: (Do I need to pay to use it?)

Your department will be charged for each print you make at the following rates for letter and legal size:

  • Black and white copies: $0.025 (2.5 cents) per page
  • Color: $0.17 per page
  • Duplex (double-sided) - Black and white: $0.0125 (1.25 cents) per page; Color: $0.085 (8.5 cents) per page

Most network printers are set to print duplex by default. You must change the setting in your print options if you wish to print single-sided.

Requirements for Use: (What do I need to print?)

  • A computer that is on the USC Upstate domain (either connected by ethernet or on the wireless network).
  • A valid login ID.
  • A printer driver package installed on your computer (see below for instructions on how to download and install this)


Beware of “Toner Bandits” who call and attempt to convince you that you need to purchase toner for your machines.  Toner and maintenance of printers are always included in your lease agreement and supplied by OfficeMax through ITS.

Support Tutorials and Troubleshooting: (I need help)

How to install the printer on your Windows computer
How to Print to the Held Queue

Printing Policies:  

Help Desk
client support
Remote Assistance
Report issues through email
  at helpdesk@uscupstate.edu

Hours of Operation

Monday thru Thursday 8 a.m. - 10 p.m.
Friday 8 a.m. -
5 p.m.
Sunday 5 p.m. - 10 p.m.* 
*phone and email support only

Contact Us
USC Upstate
Information Technology & Services
800 University Way
Spartanburg, SC 29303
Phone: 864-503-5257
Fax: 864-503-5065
Faculty/Staff Directory