How to Setup the USC Upstate Wireless
Step 1: Right click on the wireless networks icon in your toolbar to bring up a list of available wireless networks. Click on "USC Upstate" and the click "Connect".
Step 2: Once you’re connected to the USC Upstate wireless network, open up your web browser and navigate to a webpage. The browser should redirect to the Network Access Policy page where you will be prompted to login using your USC Upstate username and password. This is the same as your email, but you will only need to enter the first part (username) of your email address. So, if your email address is firstname.lastname@example.org, enter “smith123”.
Step 3: Install SAFECONNECT. This program is mandatory and should automatically request to install once you login on the Network Access Policy webpage. Simply click the link “Yes, I will install the SafeConnect…”
Look for the popup at the bottom of the screen and select "Run" to install the client.
Step 4: Ensure that AUTOMATIC UPDATES are ENABLED. This is mandatory for all users in order to access the USC Upstate wireless network. In Windows 7, click the "Start" button and type “automatic,” you will see the screen below.
Select: Turn automatic updating on or off.
Step 4b. Windows XP users will need to access the control panel and select "Automatic Updates" and ensure "Automatic (Recommended)" is selected.
Step 5: Next, make sure that the machine has an updated anti-virus. If a computer does not have an active anti virus it will not be allowed on the USC Upstate network. Your browser will give you a quarantined message if antivirus software is not installed or up to date. You can install Microsoft Security Essentials through this link, even if you are quarantined.
Step 6: Test the USC Upstate wireless network by attempting to browse to another webpage. If it works, then you have successfully set up the USC Upstate wireless network on your computer. If the Internet does not work, you may need to complete some additional steps that are below.
Additional Troubleshooting Steps:
Step 1: If you have a computer with Windows 7 or Windows Vista, the next step is to disable the user account control. You can get to this screen by typing UAC in the search bar on Windows Vista or Windows 7 machines, or by accessing the control panel and clicking “User Accounts”.
Drag this bar all the way down to "Never Notify" and try to re-install Safe-Connect.
Step 2: For the final step, you will need to add Safe Connect to the firewall. To access the firewall, type "firewall" in the search bar. Click "Allow a program through Windows Firewall."
Once you have accessed the firewall settings, as shown below, navigate to the "Allow another program..." button. Clicking the button should pull up the "Add a Program" window; next, click "browse." Navigate to the SafeConnect folder in C:\Program Files\SafeConnect. Click on SCClient.exe; then press "add."
Your computer should now be able to access the wireless network: "USC Upstate."