Frequently Asked Questions
How can I contact the Cashier’s Office directly?
Our direct contact information is as follows:
Telephone: (864) 503-5326
Fax: (864) 503-5334
Additionally, you may browse our staff directory for detailed contact information.
What are the hours that the Cashier’s Office is open?
Normal business hours are Monday - Friday from 8:30 a.m. until 5 p.m.
Summer hours, through August 2, are Monday - Thursday from 8:00 a.m. until 5:30 p.m. and Friday from 8:00 a.m. until 11:30 a.m.
Where is the Cashier’s Office located?
We are located in the Health Education Complex (HEC) on campus (campus map). We look forward to having you visit us.
How can I make my tuition payment?
You can make your tuition payment in a variety of ways, including:
- Option One – Online through Self Service Carolina (SSC) by e-check.
- Option Two – Online through SSC by credit card. The University system, which includes USC Upstate, accepts Mastercard, Discover, American Express, DinaCard or BC Card. The University does not accept Visa.
- Option Three – In the Cashier’s Office, by check, cash or money order.
We cannot accept credit card payments over the phone or in the Cashier's office. Credit card payments may be made online through SSC only and there is a 2.5% convenience fee charged separately to your credit card.
What is an e-check?
It is an electronic check. Use this option to input your checking information directly into SSC. This eliminates having to stand in line at the cashier’s office or risk having your check lost in the mail thus missing the cancellation deadline. There is no charge for using an e-check. It is the fastest and safest way to pay tuition.
Can I set up a payment plan?
Yes, you may. More information on tuition payment plans is available on our website.
When is the last day to pay for my classes before they are canceled?
August 18, 2014