800 University WaySpartanburg, SC 293031-864-503-5000
To make an initial appointment with a Counseling Services, call our office at 864-503-5195 between 9:00 a.m. and 5:00 p.m. Monday-Friday. Please be prepared to give us your contact information including your name, university email, and your daytime phone number.
Counseling Services provides free service to University of South Carolina Upstate students.
Yes, USC Upstate students in Greenville are fully eligible for Counseling Services. Students can either access services at the Upstate campus or counselors will come to UCG to provide services. Please contact our main office at 864-503-5195 to schedule an appointment.
Use of services and personal information shared by a client with his or her counselor is confidential in accordance with the Health Insurance Portability and Accountability Act (HIPAA), South Carolina Code of Laws and professional ethics codes. No information is released to parties, outside of Counseling
Services for purposes of care, without a client’s written permission. Under these provisions, University administrators, faculty, family members, law enforcement officials, potential employers and others have no access to any of our clients’ records without the client’s written
Please note that the following exceptions to confidentiality apply:
The Notice of Privacy Practices is available for download here from the Counseling Services website:
Notice of Privacy Practices.
Counseling Services (864-503-5195) provides crisis intervention services 24-hours a day. Between the hours of 9:00 a.m. - 5:00 p.m. Monday through Friday, call or come to the Counseling Services office (Sansbury Campus Life Center, Suite 224) and MAKE IT CLEAR THAT YOU ARE IN CRISIS. Students will be seen as soon as possible. If you are in ongoing treatment at Counseling Services, you may ask to speak with your regular counselor, if they are available. After hours, call 503-7777 to reach a crisis counselor. The University Police will ask for your number, contact a counselor who will then return your call.
If you call the center during office hours you may ask to speak with the on-call counselor. The on-call counselor will not offer therapy on the phone but will assist with emergencies, students in urgent need, or help you get an appointment. If you call after hours, you will be directed to contact University Police (503-7777) who will ask for your phone number, contact the counselor on call who will then return your call.
In order to cancel or reschedule an appointment please call our front desk 864-503-5195. We request a 24 hour notification.
Counseling Services encourages faculty and staff to consult with counselors when concerned about students. This often provides opportunity for the center to provide outreach to students that are identified as in distress.
University of South Carolina Upstate faculty and staff are not eligible for personal counseling services.
Employee Assistance Program (EAP), provides information and support for personal life issues. The EAP can provide help in a variety of areas, including:
EAP services are available 24 hours a day, 7 days a week. Call 1-866-327-2400 for more information.
You can access services as long as you are a student at USC Upstate.
Students who are seeking medication management are encouraged to meet with a counselor in order to best identify local resources regarding psychiatric care. Carolina Center for Behavioral Health provides a
list of local psychiatry resources.
Counseling Services has a walk in policy for students in crisis. All others are encouraged to make an appointment by phone or in person at the front desk. Counseling Services will meet with students in crisis the same day typically, shortly after they walk in to the center.
At the time of your initial request you will be asked if there is a specific clinician you want to see. We will do all we can to match you with a counselor who will meet your needs.
Couples counseling is available. At least one member of the couple must be a University of South Carolina Upstate student and must schedule the initial appointment.
Counseling Services has a list of
community referral resources and is happy to provide this information.
ADHD testing is offered through Counseling Services for USC Upstate students. Slots are limited and available on a first come basis. An initial prescreening with a counselor is required and if appropriate the individual will be referred for testing. A minimal cost for testing is required prior to comprehensive testing.
Career Counseling may be helpful in providing information to assess your interests, values and skills to enable you to make better decisions concerning academic major or career paths. Career testing is also available when needed.
Career Assessment is also offered through
Career Services, in Library 225. They can also be contacted by calling 864-503-5392.
Office HoursSpartanburg (main campus)Monday - Friday8:30 a.m. - 5:00 p.m.
Counseling ResourcesMission StatementConfidentiality AgreementMeet Our Staff
Graduate Student InternshipNotice of Privacy PracticesAuthorization for Disclosure Form
WorkshopsEducational WorkshopsRequest a Workshop
Additional InformationRecognizing Emotional DistressOff-Campus Resource GuideStudent Affairs Incident Report Form
USC UpstateCounseling Services800 University WaySpartanburg, SC 29303
The University of South Carolina Upstate is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and masters degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia, 30033 or call 404-679-4500 for questions about the accreditation of USC Upstate. Comments or Complaints?