Virtual Student Services

Students at USC Upstate taking online or remote courses receive the same quality support services as those who take face-to-face courses. While USC Upstate’s campus is open to all students, the following student services and academic tools are offered virtually so students do not need to travel for educational assistance.  

Distance Education
About 

The purpose of distance education at USC Upstate is to offer existing programs and courses using online and distance delivery methods. It seeks to provide high quality student experience by expanding the times and places of program offerings and embracing technological innovation. 

Getting Started as a Student 
  1. Video on getting into Blackboard and using Blackboard 
  2. It is very important to understand the learning management system, which is called Blackboard at USC Upstate. Learn how to navigate the latest version of Blackboard.
  3. For more guided content to be a high-quality online student, enroll into the Online Learner Preparation and Readiness Course. This is a course that does not require you to login using your USC Upstate credentials.  
Contact USC Upstate Distance Education

For questions or concerns regarding distance education email upstateonline@uscupstate.edu  

Information Technology and Data Services
Access University Services and Resources Online

Below are resources to be aware of that include Microsoft Office365, remote access through virtual computing (Spartan GreenSky), and others.

  1. Access to Spartan GreenSky 
  2. Access to Microsoft Office365 
  3. Access to Blackboard 
  4. Access to more information regarding ITDS 
Contact Information 
  1. Email: helpdesk@uscupstate.edu 
  2. Help Desk: 864-503-5257
  3. Download Skype for Business to chat online as well
Library

While it is hard to package all the library resources for online students, here are a few of the necessary services that you should be aware of:

Ask your instructor to let you know which database is needed for your particular academic activity. A broad general research inquiry may just require you to go with “Academic Search Complete” while other databases may be geared towards a particular field of study like Psychology or Business.

Librarians are available to help suggest sources and guide you through finding materials.  The ability to chat and text with librarians throughout the semester is available 24/7.  Please type your questions below and a Librarian will be with you shortly.    

Academic Services
Tutoring

Free individual tutoring sessions are offered by the Student Success Center for many classes.  All appointments must be scheduled in advance and can be held online. Call 864-503-5392 for assistance.  

Advising & Career Services

Our staff is available to assist online students with major advising, course selection, and career resources, including the Spartan Career Link and the SIGI 3 program for help in choosing a major and identifying future careers.  Call 864-503-5392 for assistance.

Writing Center

Student can sign up for a distance tutoring session at any stage in their writing process by contacting writingcenter@uscupstate.edu or calling 864-503-5883. Visit the Writing Center.

Enrollment Support
Registration and Records

The Registrar’s office provides links to the academic calendar, useful student forms, and graduation information.  Contact their staff by emailing recordsoffice@uscupstate.edu .  

Veterans

The Veterans Affairs Office is available to help with questions about benefits and is responsible for certifying V.A. benefits.  Their website provides a comprehensive list of resources for veterans.  

Financial Aid

USC Upstate has financial aid counselors who assist you in finding options to help finance your degree.  Email finaid@uscupstate.edu for assistance. 

Student Affairs
Counseling

Distance counseling with a trained and certified counselor is available for online students.  Contact 864-503-5195 to schedule an appointment. 

Dean of Students

The Dean of Students office is your primary contact for issues concerning the student code of conduct and disciplinary procedures.  If you experience any extenuating circumstances, such as an accident or illness, that prevent you from completing classwork, contact the Dean of Students for assistance.   

Disability Services

Disability Services will ensure you have the correct technology and accommodations.  Visit their website to learn more about their services and connect with their staff.  

Health Services

Students who do not take any class on campus are not required to provide immunization records or pay the health service fee.  However, any student affiliated with USC Upstate is welcome to take advantage of their outpatient services and would need to pay a health service fee at the time of service.  Contact hs@uscupstate.edu for further information opportunities.  

Student Life

Campus involvement and leadership development are supported by the Office of Student Life.  Visit their site for a list of all the student organizations available to students.