FAQ

 Get answers to some of the most frequently asked questions below: 

How can I contact Student Account Services directly?

Our direct contact information is as follows: 
Telephone: (864) 503-5326 
Fax: (864) 503-5334 
Email: cashiersoffice@uscupstate.edu

Additionally, you may browse our staff directory for detailed contact information.

What are the hours that Student Account Services is open?

Normal business hours are Monday - Friday from 8:30 a.m. until 5 p.m.

Where is Student Account Services?

We are located in the Health Education Complex (HEC) on campus (campus map). We look forward to having you visit us.

How can I make my tuition payment?

You can make your tuition payment in a variety of ways, including:

  • Option One – Online through Self Service Carolina (SSC) by e-check.
  • Option Two – Online through SSC by credit card. The University system, which includes USC Upstate, accepts Visa, Mastercard, Discover, American Express, DinaCard or BC Card. 
  • Option Three – In person at the cashier's windows, by check, cash or money order.

We cannot accept credit card payments over the phone or in Student Account Services.  Credit card payments may be made online through SSC only and there is a 2.5% convenience fee charged separately to your credit card.

What is an e-check?

It is an electronic check. Use this option to input your checking information directly into SSC. This eliminates having to stand in line at the cashier’s windows or risk having your check lost in the mail thus missing the cancellation deadline. There is no charge for using an e-check.  It is the fastest and safest way to pay tuition.

Can I set up a payment plan?

Yes, you may. More information on tuition payment plans is available on our website.

When is the last day to pay for my classes before they are canceled?

For Summer 2017, deadline is 5 p.m. on June 1, 2017, and for Fall 2017, deadline is 5 p.m. on Aug. 16, 2017. If your financial aid has not been processed, a payment plan with a down payment is required by the due date. Failure to pay may result in schedule cancellation.

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