Counseling Services

Counseling Services at the University of South Carolina Upstate provides free and confidential comprehensive counseling services to currently enrolled students. These services include the following:

In addition, Counseling Services provides educational workshops on a wide range of topics including but not limited to the following:

  • Stress Management 
  • Test Anxiety
  • Time Management
  • Suicide Prevention
  • Healthy Relationships
  • Grief and Loss

You can contact Counseling Services between 8:30 a.m. and 5:00 p.m. at.864- 503-5195.  Our offices are located on the second floor of the Sansbury Campus Life Center (CLC), Suite 224. 

Mental Health Screening

Services

Crisis Services

Counseling Services is here for students, providing support and information in the event of a psychological or emotional crisis.

IF YOU ARE AFRAID YOU WILL NOT BE ABLE TO AVOID HURTING YOURSELF OR SOMEONE ELSE, GET HELP IMMEDIATELY.

  • Call 503-5195 for Counseling Services, during regular office hours
  • Call 503-7777 (for on-campus emergencies) to access a counselor after hours, or 911 (for off-campus emergencies)
  • Go to the Spartanburg Regional Hospital Emergency Department
  • Call 1-800-273-8255 for the National Suicide Prevention Hotline

Students who are experiencing a psychological or emotional crisis often need immediate help and intervention. 

Some examples of serious crises include: 

  1. Suicidal or homicidal thoughts or impulses
  2. Sexual or physical assault
  3. Hearing voices or otherwise misperceiving reality
  4. Overwhelming loss, such as a death in the family

Listed below are services available in crisis situations:

  • Counseling Services (864-503-5195)
    Provides crisis intervention services 24-hours a day.  Between the hours of 8:30 a.m. - 5:00 p.m. Monday through Friday, call or come to the Counseling Services office (Campus Life Center, Rm 224) and MAKE IT CLEAR THAT YOU ARE IN CRISIS.  Students will be seen as soon as possible.  If you are in ongoing treatment at the Counseling Services, you may ask to speak with your regular counselor, if they are available.  After hours, call 503-7777 to reach a crisis counselor.
  • Psychiatric Medications
    If you are having a problem with a psychiatric medication, call the prescribing provider.  If your problem is urgent or involves serious side effects, call or go to Health Services between 8:30 a.m. – 5:00 p.m. or call or go to the Spartanburg Regional Hospital Emergency Department (864-560-6000 or 911).

Hospital Facilities

  • Spartanburg Regional Hospital Emergency Department (864-560-6000 or 911)
    Located on 101 E. Wood St., the emergency department can provide immediate care for severe crises such as drug or alcohol overdoses or serious suicidal thoughts.  Students may call 503-7777 for ambulance service to the hospital. (There is a fee.)
  • Carolina Center for Behavioral Health (800-866-4673)
    CCBH is a private psychiatric hospital 9 miles from campus.

Domestic Relationship Violence and Sexual Assault Services

  • Safe Homes/Rape Crisis Center (800-273-5066)
    The center, located at 235 Union St., is the local rape crisis and domestic violence center   Trained volunteers provide crisis intervention for victims of rape and relationship violence on their 24-hour hotline.  They operate a shelter for women who are currently in abusive relationships and need safe housing temporarily.
  • Safe Harbor (800-291-2139)
    The center provides safe shelter, counseling, advocacy, and other services for victims of domestic violence and their children, and domestic violence prevention and education for the entire Upstate community. They operate a domestic violence crisis line and two secure safe homes, serving Greenville, Pickens, Oconee and Anderson counties.

Concerns about another person:
If you have concerns about a student, faculty or staff member in the USC Upstate Community, contact the Dean of Students  (503-5107) or Counseling Services (503-5195).

Outreach Services

Counseling Services is committed to serving the USC Upstate community by offering programs and presentations on a variety of mental health topics. Our staff is available to conduct presentations focused on enhancing students’ mental health and overall development. You may view Educational Workshop below offerings or request a workshop online.

Counseling Services offers online mental health screenings that are free, anonymous, and offer immediate results on the following topics: Depression, Anxiety, Trauma, Alcohol or Substance Use Concerns, Eating Concerns, and Mood Concerns.

Counseling Services staff also consult with faculty, staff, students, parents, and the campus community regarding potential students of concern. Feedback may also be given through the Incident Report Form (RU OK?). Please find detailed information about how to help a student in our Recognizing Students in Emotional Distress handbook.

Counseling Services has developed a series of workshops that are designed for use in your classroom, club or organization. These programs can be requested from our web site or by calling our office at 864-503-5195. Please contact us at least four weeks in advance to schedule a program.

  • Stress Management
  • Time Management
  • Test Anxiety
  • Stress Management with Yoga
  • Healthy Relationships
  • Grief and Loss
  • Suicide Prevention
  • Self-Care, Burnout, and Compassion Fatigue (for faculty, staff and student leaders)
Testing Services

Counseling Services offers Therapeutic Assessment for students who may be interested in being tested for either a learning disorder or ADHD. This testing may assist in receiving accommodations from the University’s Disability Services, obtain accommodations on a nationally standardized test such as the GRE, LSAT, or Praxis, or gain access to appropriate ADHD medications. The student should call Counseling Services at 864-503-5195 to set up an initial evaluation appointment.

Therapeutic Assessment

Therapeutic assessment is an innovative approach to psychological testing in which the therapist and client work together to help clients better understand themselves and move forward in healing and life satisfaction. There are a wide variety of benefits to this type of assessment process, which may include but are not limited to: reduction in symptoms, improved self-esteem, increased satisfaction with assessment and therapy, etc.   The goal is to make the assessment process positive and useful, and to help make positive changes. Research has demonstrated the effectiveness of this approach to assessment.  

USC Upstate Counseling Services offers support through affordable psychological assessment. Evaluations are conducted for a variety of reasons that include, but are not limited to:

  • Identifying conditions such has learning disorders, Attention Deficit/Hyperactivity Disorder (ADHD) or other mental health conditions.
  • Conducting psychological/psychoeducational evaluations for USC Upstate students who are requesting special accommodations when taking placement tests such as the GRE, LSAT, MCAT or other standardized examinations.
  • Identifying strengths and other aspects to aid clients in working toward better self-understanding

Located in the Sansbury Campus Life Center on USC Upstate’s Spartanburg campus, Dr. Freeman serves the USC Upstate student population, providing therapeutic assessment services. Evaluations are individualized for each client’s needs and referral questions. Learn more about Dr. Freeman.

 

Frequently Asked Questions

How much do the assessment services cost?
The full evaluation will cost $150.00. This fee is non-refundable. Generally speaking, the fees are not waived. However, in special circumstances, inquiries may be made to the Dean of Students Office through your Counseling Services therapist/counselor.

When is payment due for services rendered?
Payment is due before testing is scheduled. If you do not show for your scheduled appointment, you will be charged a $25.00 fee. This fee MUST be paid prior to scheduling your next testing appointment. Payment can be made by cash, check,or money order.  Please, make checks payable to USC Upstate.

Can I use insurance to pay for the assessment process?
Counseling Services neither files insurance nor does it belong to any HMO or PPO. You are ultimately responsible for your fees. An invoice will be offered to all students in event they would like to submit to their health insurance company for reimbursement.

How can I pay for the assessment?
Payment can be made by cash, check or money order. Please, make checks payable to USC Upstate.

How long will the assessment process take?
Because evaluations are individualized to each client’s specific needs and referral concerns, the assessment process varies from client to client.  Generally speaking, evaluations can typically last from about four to eight sessions (but can sometimes be longer). The length of each session depends on the client’s specific needs and referral concerns. 

What is the assessment process like? 
Generally speaking, the assessment process begins with an intake interview, with evaluative sessions following the intake. Once all evaluative sessions have been conducted, a comprehensive report is written. Once the report is completed (about one to two weeks after final evaluative session), a final appointment will be scheduled. During this final appointment, Dr. Freeman will provide and discuss the written results of the assessment.

How do I make an appointment?
To make an initial appointment with Counseling Services, call our office at 864-503-5195, or come by Sansbury CLC 224 between 8:30 a.m. and 5:00 p.m. Monday through Friday. Prepare to share your contact information including your name, university email, birth date and your daytime phone number.  Please know that full payment is required prior to scheduling the initial assessment appointment.

*Please note that individuals who do not show for their scheduled psychiatry or psychological testing appointment will be charged a $25 fee. This fee MUST be paid with cash or check prior to scheduling your next psychiatry or testing appointment. No exceptions will be made.

Graduate School Admissions Testing

Counseling Services is recognized as an established testing site for students needing to take the Miller Analogies Test (MAT). This test is offered several times throughout the year.

 

*Please note that beginning September 1, 2016, individuals who do not show for their scheduled psychiatry or psychological testing appointment will be charged a $25 fee. This fee MUST be paid with cash or check prior to scheduling your next psychiatry or testing appointment. No exceptions will be made.

Educational Workshops

Counseling Services has developed a series of workshops that are designed for use in your classroom, club or organization. These programs can be requested from our website or by calling our office at 503-5195. Please contact us two weeks in advance to schedule a program.

Request a Workshop, If you don't see a workshop on our Educational Workshops page that suits your needs and you would like to request a specific workshop from Counseling Services, please complete the form below.  We will make every attempt to work with you regarding your request. 

Counseling Services is committed to serving the USC Upstate community by offering programs and presentations on a variety of mental health topics. Our staff is available to conduct presentations focused on enhancing students’ mental health and overall development. You may view Educational Workshop below offerings or Request a Workshop online.  Counseling Services offers online Mental Health Screening that are free, anonymous, and offer immediate results on the following topics: Depression, Anxiety, Trauma, Alcohol or Substance Use Concerns, Eating Concerns, and Mood Concerns.

Counseling Services staff also consult with faculty, staff, students, parents, and the campus community regarding potential students of concern.  Feedback may also be given through the Incident Report Form (RU OK?).  Please find detailed information about how to help a student in our Recognizing Students in Emotional Distress handbook.

Counseling Services has developed a series of workshops that are designed for use in your classroom, club or organization. These programs can be requested from our website or by calling our office at 864-503-5195. Please contact us at least four weeks  in advance to schedule a program.

  • Stress Management
  • Time Management
  • Test Anxiety
  • Stress Management with Yoga
  • Healthy Relationships
  • Grief and Loss
  • Suicide Prevention
  • Self-Care, Burnout, and Compassion Fatigue (for faculty, staff and student leaders)
Frequently Asked Questions

How do I make an appointment?
To make an initial appointment with a Counseling Services, call our office at 864-503-5195 between 9:00 a.m. and 5:00 p.m. Monday-Friday. Please be prepared to give us your contact information including your name, university email, and your daytime phone number.

Is there a fee for counseling services?
Counseling Services provides free service to University of South Carolina Upstate students.

Can USC Upstate students in Greenville be seen at Counseling Services?
Yes, USC Upstate students in Greenville are fully eligible for Counseling Services.  Students can either access services at the Upstate campus or counselors will come to UCG to provide services.  Please contact our main office at 864-503-5195 to schedule an appointment.

Are the services completely confidential?

Use of services and personal information shared by a client with his or her counselor is confidential in accordance with the Health Insurance Portability and Accountability Act (HIPAA), South Carolina Code of Laws and professional ethics codes. No information is released to parties, outside of Counseling Services for purposes of care, without a client’s written permission. Under these provisions, University administrators, faculty, family members, law enforcement officials, potential employers and others have no access to any of our clients’ records without the client’s written permission.

Please note that the following exceptions to confidentiality apply:

  • Information may be shared with a clinical supervisor and/or peer consultation group.
  • If you have signed an Authorization for Disclosure Form PDF Document allowing disclosure of information to a third party.
  • If it is a counselor’s judgment that there is a substantial risk that a client will do physical harm to themselves in the near future, it is the counselor’s duty to take steps to protect the client’s safety.
  • If it is a counselor’s judgment that there is a substantial risk that a client will do physical harm to an identifiable other person (or persons) in the near future, the counselor will take steps to protect the safety of the endangered person (or persons).
  • If information is shared with a counselor indicating that a child or dependent adult is currently being abused, state law requires that the information is reported to the Department of Social Services serving the area where the child or dependent adult lives.
  • If ordered to do so by a judge as part of judicial proceedings, Counseling Services may release information contained in your counseling record.

The Notice of Privacy Practices is available for download here from the Counseling Services website: Notice of Privacy PracticesPDF Document

What do I do in a crisis?
Counseling Services (864-503-5195) provides crisis intervention services 24-hours a day.  Between the hours of 9:00 a.m. - 5:00 p.m. Monday through Friday, call or come to the Counseling Services office (Sansbury Campus Life Center, Suite 224) and MAKE IT CLEAR THAT YOU ARE IN CRISIS.  Students will be seen as soon as possible.  If you are in ongoing treatment at Counseling Services, you may ask to speak with your regular counselor, if they are available. After hours, call 503-7777 to reach a crisis counselor.  The University Police will ask for your number, contact a counselor who will then return your call.

Can I speak to a therapist during or after office hours?
If you call the center during office hours you may ask to speak with the on-call counselor. The on-call counselor will not offer therapy on the phone but will assist with emergencies, students in urgent need, or help you get an appointment. If you call after hours, you will be directed to contact University Police (503-7777) who will ask for your phone number, contact the counselor on call who will then return your call.

How do I cancel/reschedule an appointment?
In order to cancel or reschedule an appointment please call our front desk 864-503-5195.  We request a 24 hour notification.

Can faculty or staff use Counseling Services?
Counseling Services encourages faculty and staff to consult with counselors when concerned about students.  This often provides opportunity for the center to provide outreach to students that are identified as in distress.

University of South Carolina Upstate faculty and staff are not eligible for personal counseling services. 
USC Upstate’s  Employee Assistance Program (EAP), provides information and support for personal life issues. The EAP can provide help in a variety of areas, including:

  • Depression
  • Grief and Loss
  • Relationship Problems
  • Alcohol and Drug Related Problems
  • Financial Pressures
  • Family Problems
  • Parenting Concerns
  • Stress/Anxiety

EAP services are available 24 hours a day, 7 days a week. Call 1-866-327-2400 for more information.

How long can I get therapy at Counseling Services?
You can access services as long as you are a student at USC Upstate.

Are psychiatric services available on campus?
Students who are seeking medication management are encouraged to meet with a counselor in order to best identify local resources regarding psychiatric care. Carolina Center for Behavioral Health provides a list of local psychiatry resources.

Can I walk in and be seen immediately?
Counseling Services has a walk in policy for students in crisis. All others are encouraged to make an appointment by phone or in person at the front desk. Counseling Services will meet with students in crisis the same day typically, shortly after they walk in to the center.

Can I request a certain clinician?
At the time of your initial request you will be asked if there is a specific clinician you want to see.  We will do all we can to match you with a counselor who will meet your needs.

Do you offer couples therapy?
Couples counseling is available. At least one member of the couple must be a University of South Carolina Upstate student and must schedule the initial appointment.

Can Counseling Services help me find a therapist outside of USC Upstate?
Counseling Services has a list of  community referral resources PDF Document and is happy to provide this information.

Do you offer ADHD Testing?
ADHD testing is offered through Counseling Services for USC Upstate students.  Slots are limited and available on a first come basis. An initial prescreening with a counselor is required and if appropriate the individual will be referred for testing.  A minimal cost for testing is required prior to comprehensive testing.

Do you offer career counseling or career testing?
Career Counseling may be helpful in providing information to assess your interests, values and skills to enable you to make better decisions concerning academic major or career paths. Career testing is also available when needed.

Career Assessment is also offered through Career Services, in Library 225. They can also be contacted by calling 864-503-5392.

What if I have to take medical leave?
If you are out on medical leave whether psychological or physically related, contact the Dean of Students office at 864-503-5107. This office will notify your instructors that you will be out of class.  This does not guarantee these are excused absences. If you are withdrawing due to medical leave contact the  Registrar’s Office at 864-503-5220.

Resources

Mission Statement

In an effort to encourage retention, graduation, and lifelong success, Counseling Services at the University of South Carolina Upstate works to support personal, educational, and career goals. We promote holistic health and education by validating personal identities, promoting positive self-concepts, and encourage healthy choices and habits. To achieve this, Counseling Services offers a confidential environment where students are empowered to explore options and make choices that positively affect their short-term and long-term fulfillment.

Counseling Services offers students confidential support through:

  • Individual, Couples, and Group Counseling
  • Educational Workshops
  • Therapeutic Assessment
  • Psychiatric Services
  • Crisis Intervention

Counseling Services is committed to providing all students with the resources necessary to attain personal and professional success.

Graduate Student Internships

Welcome Prospective Interns!

Brooke Hill-Allen, Ph.D.

Brooke Hill-Allen, 
Ph.D., LMFT, LPC-S, NCC 
Assistant Director, 
Counseling Services

Thank you for taking the time to visit the website of the University of South Carolina Upstate Counseling Center. There is detailed information about our counseling center on these pages. Below is additional information about our internship opportunity. If you have any additional questions, please do not hesitate to contact us.

 Apply Now

Required Time Commitment

The USC Upstate Counseling Center serves as an advanced placement site for Interns. Our counseling internship requires a commitment to one year of training.The Internship runs August 15 – May 15. We do not accept part-time interns.

Requirement for Acceptance

To be considered for this internship, candidates must be graduate students in good standing in a counseling or marriage and family therapy program. Candidates must have completed their practicum or equivalent and be certified as ready for internship training by the director of clinical training of their clinical program. Applications must be submitted by March 1 to be considered to begin the internship in August.

Training Goals and Objectives

The major goals of an internship with Counseling Services are:

  1. To enable interns to develop sufficient knowledge and skill in broad aspects of counseling within a university counseling center setting.
  2. To prepare interns to deliver professional services to clients in a manner that shows dedication to applicable ethical, professional practice and legal standards.
  3. To prepare interns for the practice of professional counseling in a manner consistent with the code of ethics that governs licensure (ACA, AAMFT, NBCC, State of South Carolina).

Organization of Intern Training and Supervision

Interns will be assigned clients to conduct initial assessments and follow up consultation under the constant supervision of the internship coordinator and/or other qualified staff. Each intern is expected to carry a caseload of 10-12 sessions per week. Interns will be required to video record every session. Interns will receive a minimum of one hour of individual weekly supervision. Interns are expected to attend staff meetings and weekly case consultations. The opportunity to co-facilitate therapeutic groups is also available. This is an unpaid internship experience.

Internship Orientation

During the first 3 days of the internship experience, interns with be orientated to the clinic’s policies and procedures.

Assessment of Interns Progress

In addition to any documents provided by the Intern’s program, Intern knowledge and competence will be assessed on an ongoing basis through a variety of methods, including review of video recorded therapy sessions, detailed reviews of the intern’s written progress notes as well as formal and informal feedback during supervision.

Community Resources

The following list reflects the Upstate Community.  It is not an exhaustive list; for additional resources, please review Carolina Center for Behavioral Health's resource list. You can also consult with a counselor on the best possible resource for your given situation. 

Counseling Services is located in CLC 224 and can be contacted by calling 864-503-5195. 

 

Aids Counseling & Information Hotline: 1-800-342-AIDS (2437)

Al-Anon:
Support group for family members affected by the disease of alcoholism. Call to leave a confidential message and a member of Al-Anon will return your call. 864-235-4638

Alcoholics Anonymous: 864-585-1930 
Call and leave a confidential message. A member of AA will contact you within 24 hours.

Brain Injury Association of SC: 803-731-9823 
Support groups for persons with head injuries as well as family members and friends.

Carolina Pregnancy Center: 582-4673 
Provides counseling for pregnant women, shepherding homes for pregnant women with no other housing alternatives, and support for women who have undergone abortions. Services provided free of charge.

Carolina Center for Behavioral Health: 864-235-2335 
Provides in-patient and intensive outpatient services for persons with emotional and psychological problems. Also provides in-patient treatment for those with drug and alcohol related problems.

Center for Equal Justice: 864-582-0369 
Provides legal services for indigent people in the following areas: Public benefits; housing; family; employment; and consumer rights. Fees based on income and household size.

Children’s Advocacy Center: 864-515-9922 
The center provides treatment services for children who have been abused. They also provide medical and social work services to ensure children’s rights are protected. www.cacsp.org

Compass of Carolina: 1-800-203-9692 
Provides variety of counseling services; sliding scale used to set fees for services.

First Steps of Spartanburg County: 864-327-4900 
Free service to Spartanburg County residents who need quality daycare. Parenting training and referral also provided.

Greater Spartanburg Ministries: 864-585-9371 
Provides emergency food (seven day supply) and emergency financial assistance for power and heat bills. Client will need to bring I.D. and income information to document need.

Health Department: 864-596-3305 
Provides array of health related services including: Tuberculosis skin testing; STD screening; Social work referral and counseling; Nutrition education and counseling; Women, Infants and Children (WIC) program.

Housing Authority: 864-598-6001

Mental Health Center: 864-585-0366 
Provides diagnosis and treatment of persons with emotional and psychiatric illness.

Narcotics Anonymous: 1-800-407-7195 
Call and leave a confidential message. A member of NA will contact you within 24 hours.

Safe Homes – Rape Crisis Coalition: 1-800-273-5066, or 864-583-9803 ( Spartanburg), and 864-467-3633 ( Greenville) 
24 hours domestic violence and sexual assault crisis line. They provide treatment and supportive services to child and adult victims of sexual abuse/assault.

St. Luke’s Free Medical Clinic: 864-542-2273 
If you are a Spartanburg County resident who has no health insurance, Medicaid, or Medicare; and no other county agency can help you. Evening Clinic: Tuesdays and Thursdays 5:15 p.m. to 9:00 p.m. ( BY APPOINTMENT ONLY ). Need picture ID, social security card, proof of Spartanburg residency; if living with someone else, then notarized proof of last 4 weeks of income for self or supporting adult.

Salvation Army: 864-576-6670 
225 W. Main Street – Provides emergency food and shelter (requires referral from the department of social services).

Serenity Place: 864-467-3790 
Residential, long term (more than 30 days) drug treatment program for pregnant women and women with children; persons are referred for treatment by the drug and alcohol commission in their home county; highest priority given to pregnant women.

South Carolina Consumer Credit Counseling: 1-800-769-3571 
Provides budget counseling, debt repayment services, and a variety of additional money-related services. Sliding fee scale.

Spartanburg County Department of Social Services: 864-596-3001 
Provides the following: Child support enforcement; food Stamps; Abuse/neglect investigation and treatment; foster care and homemaker services.

Spartanburg Drug and Alcohol Commission: 864-582-7588 
Provides outpatient drug and alcohol counseling and prevention services. Fees may be adjusted based upon income.

Vet Center: 864-271-2711 (Greenville) 
Provides group therapy and case management services for veterans.

Vocational Rehabilitation: 864-585-3693

Westgate Training & Consultation Center: 864-583-1010 
Provides marriage and family counseling along with parenting training. Fees are income based and usually very affordable.

William Jennings Bryan Dorn VA Medical Center: 864-582-7025
279 North Grove Medical Park Drive in Spartanburg   
Community Based Outpatient Clinic