Division of Information Technology


Bomgar Support

New Student Login Help

Spartan GreenSky

YuJa Video Recording and Enterprise Media Platform

  • Record and share lectures.

Microsoft Teams

  • Connect and collaborate with anyone from anywhere.

Up Links

  • Access all your USC Upstate resources from one place!

Network ID Request Form

Top Support Issues

Reset email password
  1. Working Remotely
  2. Getting Connected (common login issues)
  3. How to login to email
  4. How to install Spartan GreenSky
  5. How to connect to the wireless
  6. How to reclaim your Self Service account and set up Multifactor Authentication
  7. How can faculty/staff use VPN off campus?
  8. How to reset Blackboard Password
  9. How to access email on a mobile device
  10. How to install Office for free
  11. How to install Lockdown Browser
  12. Traveling Abroad? Please fill out this form to maintain access to your email outside of the United States.



  • Phone and Email

    Helpdesk: 864-503-5257

    Email: helpdesk@uscupstate.edu

  • Remote Support:

    Monday – Friday
    8:00 AM – 10:00 PM

    5:00 PM – 10:00 PM

    Walk-in Support (Spartanburg):
    Monday – Friday
    8:00 AM – 5:00 PM