800 University WaySpartanburg, SC 293031-864-503-5000
Step 1: Go to echo360.org. If you have not already created a login for the site you will need to set a password. Instructions should have been emailed to you or you can contact the Help Desk for assistance.
Step 2: Click on the gear icon and select "Downloads".
Step 3: Choose Mac or Windows download
Step 4: Run the downloaded file. If on a Windows computer, you may need to acknowledge the security warning.
Step 5: If you are on a PC and get a Symantec warning, click "Allow this file".
Step 6: Click "Next" and follow the prompts to install the software. It will automatically uninstall any previous versions you have.
Step 7: PC Users - If you have already saved recordings from a previous version to your computer and wish to reuse them, you will need to change the "data directory" location. Type or browse to the following location in the "data directory" box (replacing "yourusername" with your USC Upstate username): C:\Users\yourusername\AppData\Local\Echo360\Personal Capture\Recordings. If you cannot find your recording at this location, please contact the Help Desk. Click "Next" to continue the installation.
Step 9: Click "Finish" to complete the installation.
Help Desk 864-503-5257
Report issues through email
Hours of Operation
Monday - Thursday
8:00 a.m. - 10:00 p.m.
8:00 a.m. - 5:00 p.m.
5:00 p.m. - 10:00 p.m.
Information Technology & Services
800 University Way
Spartanburg, SC 29303
The University of South Carolina Upstate is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and masters degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia, 30033 or call 404-679-4500 for questions about the accreditation of USC Upstate. Comments or Complaints?