Utility Menu

Installing Juniper VPN

  1. Go to my.sc.edu
  2. Click on purchase computer software
    software purchase screenshot 1
  3. Scroll down to software for work, security and select Juniper VPN
    software purchase screenshot 4
  4. After reading license agreement, click on link at bottom to obtain the software.
    software purchase screenshot 5
  5. You will need to enter your Columbia network ID (this is the same as your Blackboard username and password). Click Sign-In.
  6. If a pop-up windows appears in your browser, click the Install button.
  7. Install the VPN client. If you get a security warning, click run.
  8. When it asks if you want to download, install, and or execute software from the following server (Product Name: Network Connect 6.5.0; Software Name: neoNCSetup.exe; Server Name: sslvpn.sc.edu) click Always or Yes.
  9. Once installed, Juniper VPN should automatically connect. 

Help Desk
client support
Remote Assistance
Report issues through email
  at helpdesk@uscupstate.edu

Hours of Operation

Summer Hours:
Monday - Thursday
8:00 a.m. - 5:30 p.m.
8:00 a.m. - 5:00 p.m.

Contact Us
USC Upstate
Information Technology & Services
800 University Way
Spartanburg, SC 29303
Phone: 864-503-5257
Fax: 864-503-5065
Faculty/Staff Directory