Utility Menu

Echo 360 Captioning Services

ITS and the Department of Learning Technologies acknowledge recognized universal design for learning guidelines and their applicability to the design and creation of instructional media. (For more information, visit the National Center on Universal Design for Learning.) Multiple means of representation in the form of a prepared script and/or audio transcript are highly recommended. 

To request captioning of an Echo 360 recording, visit the Video Upload site. Allow at least two weeks for completion of a captioning request. The time required can be significantly shortened by the inclusion/upload of a transcript. Please submit your transcript as a Word file.







Help Desk
client support
Remote Assistance
Report issues through email
at helpdesk@uscupstate.edu

Hours of Operation

Monday - Thursday
8:00 a.m. - 10:00 p.m.

8:00 a.m. - 5:00 p.m.


Phone Support: 
5:00 p.m. - 10:00 p.m.

Contact Us
USC Upstate
Information Technology & Services
800 University Way
Spartanburg, SC 29303
Phone: 864-503-5257
Fax: 864-503-5065
Faculty/Staff Directory