Resetting Faculty/Staff Password from Off Campus

You must know your existing Upstate password and username to use this method.

  1. In any web browser go to http://spartangreensky.uscupstate.edu
  2. Click on VMware Horizon View HTML Access
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  3. Login with your Upstate user information
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  4. Click on Student-Spartan Green Desktop
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  5. Once you are logged in, click on the blue arrow in the middle of the blue bar at the top of the screen, then click on the white arrow next to your email address
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  6. Click on "Send Ctrl+Alt+Delete"
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  7. Click on "Change a password"
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  8. Click "Change a network password"
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  9. Enter your Upstate username in the format USCUPSTATE\username, your old password and enter a new password twice. Then hit enter.
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Your password should now be reset for the Upstate network and your email.

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