Virtual Student Services

Students at USC Upstate taking online or remote courses receive the same quality support services as those who take face-to-face courses. While USC Upstate’s campus is open to all students, the following student services and academic tools are offered virtually so students do not need to travel for educational assistance.  

Distance Education
Getting Started as a Student

Blackboard is our online learning management system (LMS) for your courses. Login to Blackboard using the same network username and password you use for Self-Service Carolina. Visit the Online Student Resources site to learn more about getting around in the Blackboard courses.

Information Technology
Access University Technology Services and Resources Online

Below are resources to be aware of that include Microsoft Office365, remote access through virtual computing (Spartan GreenSky), and others.

  1. Access to Spartan GreenSky 
  2. Access to Microsoft Office365 
  3. Access to Blackboard 
  4. Access to more information regarding the Division of Information Technology 
Contact Information 
  1. Email: helpdesk@uscupstate.edu 
  2. Help Desk: 864-503-5257
Library

The USC Upstate Library provides resources and services for students enrolled in all modes of Distance or Distributed Education through Distance Learning Support for Distributed Education. Services support students in the following programs:

  • Online or hybrid courses offered through the Spartanburg or Greenville campuses.
  • Face-to-face courses at the University Center in Greenville.
  • Online programs in Criminal Justice, Engineering Technology Management, Health Informatics, Information Management and Systems, and the RN to BSN in Nursing in collaboration with Palmetto College.
  • Courses offered at BMW as part of the Advanced Manufacturing Management program.
  • Dual enrollment courses offered at local high schools.

Ask your instructor to let you know which database is needed for your particular academic activity. A broad general research inquiry may just require you to go with “Academic Search Complete” while other databases may be geared towards a particular field of study like Psychology or Business.

Librarians are available to help suggest sources and guide you through finding materials.  The ability to chat and text with librarians throughout the semester is available 24/7.  Please type your questions below and a Librarian will be with you shortly.    

Academic Services
Tutoring

Free individual tutoring sessions are offered by the Student Success Center for many classes.  All appointments must be scheduled in advance and can be held online. Call 864-503-5392 for assistance.  

Advising

Students may speak with advisors over the phone, or face-to-face via Blackboard Collaborate. Students can easily make appointments and communicate with their advisors utilizing the Starfish online service. 

Career Management

Our staff is available to offer online students help with degree selection, course selection, and career resources. We can also assist students with utilizing the Handshake and SIGI 3 programs to identify majors and careers that will suit their needs.  Call 864-503-5392 for assistance.

Writing Center

Students can sign up for a distance tutoring session at any stage in their writing process by contacting writingcenter@uscupstate.edu or calling 864-503-5883. Visit the Writing Center.

Enrollment Support
Registration and Records

The Registrar’s office provides links to the academic calendar, useful student forms, and graduation information.  Contact their staff by emailing recordsoffice@uscupstate.edu .  

Veterans

The Veterans Affairs Office is available to help with questions about benefits and is responsible for certifying V.A. benefits.  Their website provides a comprehensive list of resources for veterans.  

Financial Aid

USC Upstate has financial aid counselors who assist you in finding options to help finance your degree.  Email finaid@uscupstate.edu for assistance. 

Student Affairs
Counseling

Distance counseling with a trained and certified counselor is available for online students.  Contact 864-503-5195 to schedule an appointment. 

Dean of Students

The Dean of Students office is your primary contact for issues concerning the student code of conduct and disciplinary procedures.  If you experience any extenuating circumstances, such as an accident or illness, that prevent you from completing classwork, contact the Dean of Students for assistance.   

Disability Services

Disability Services will ensure you have the correct technology and accommodations.  Visit their website to learn more about their services and connect with their staff.  

Health Services

Students who do not take any class on campus are not required to provide immunization records or pay the health service fee.  However, any student affiliated with USC Upstate is welcome to take advantage of their outpatient services and would need to pay a health service fee at the time of service.  Contact hs@uscupstate.edu for further information opportunities.  

Student Life

Campus involvement and leadership development are supported by the Office of Student Life.  Visit their site for a list of all the student organizations available to students.