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Frequently Asked Questions

How can I contact the Cashier’s Office directly?
Our direct contact information is as follows:
Telephone: (864) 503-5326
Fax: (864) 503-5334

Additionally, you may browse our staff directory for detailed contact information.

What are the hours that the Cashier’s Office is open?
Normal business hours are Monday - Friday from 8:30 a.m. until 5 p.m.
Summer hours, through August 2, are Monday - Thursday from 8:00 a.m. until 5:30 p.m. and Friday from 8:00 a.m. until 11:30 a.m.

Where is the Cashier’s Office located?
We are located in the Health Education Complex (HEC) on campus. Click here to view a map of campus and see where we are located. We look forward to having you visit us.

How can I make my tuition payment?
You can make your tuition payment in a variety of ways, including:

  • Option One – Online through VIP by e-check (through Summer II).
  • Option Two – Online through VIP by credit or debit card. The University system, which includes USC Upstate, accepts Mastercard, Discover and American Express.  The University does not accept Visa. Payments through VIP will only be available through Summer II.
  • Option Three – In the Cashier’s Office, by check or cash only.

Note: Beginning in Fall 2013, you can pay your bill online through Self Service Carolina.

You cannot make your tuition payment over the phone, nor can you make your payment in our office with a credit or debit card. Credit or debit card payments can only be made online through VIP. Payments through VIP will only be available through Summer II.

What is an e-check?
It is an electronic check. Use this option to input your checking information directly into VIP. This eliminates having to stand in line at the cashier’s office or risk having your check lost in the mail and miss the cancellation deadline. There is no charge for using an e-check.  It is the fastest and safest way to pay tuition. Payments through VIP will only be available through Summer II.

Can I set up a payment plan?
Yes, you may. Click here for information.

When is the last day to pay for my classes before they are canceled?

  • Summer II: July 3, 2013
  • Fall: August 19, 2013

How much will I get back from my financial aid overage check?
Please go to VIP to see your individual account through Summer II. Beginning in the fall, you can view your student account information through Self Service Carolina

Additional Information
Undergraduate Fees
Graduate Fees
Critical Payment Dates
Tuition Payment Plan
Check Acceptance Policy
Tuition Appeal Form
Withdrawal and Refund
Go Army Tuition Assistance 
Federal Perkins Loan 
Verification of Military Service Form

Contact Us
Student Account Services
(Cashier's Office)
800 University Way
Health Education Complex (HEC)
Spartanburg, SC 29303
Toll-free: 800-277-8727
Phone: 864-503-5326
Fax: 864-503-5334
Faculty/Staff Directory