Manager's Role
Managing Performance
Ultimately, one of the most important tasks of a manager is to support the career growth and success of your employees.
As managers, you are confronted with a long list of day-to-day tasks that must be addressed in order to keep your department running efficiently. While these daily tasks are important, and can easily monopolize your time, there are also issues related directly to an employee's performance that periodically need to be addressed.
These issues range from small challenges that can be easily corrected, to much larger problems that have the potential to impact the morale or productivity of your entire team. That's why it's important to have a clear understanding of policies and procedures related to performance management. Ultimately, your effective leadership can contribute to the satisfaction and success of your employees — both individually and as a team.
Evaluating Performance - Open and honest communication is key in effectively evaluating performance, and that starts with a manager who clearly defines expectations. Learn more about the tools available to assist you through the performance evaluation process so that it's beneficial to you and to the career development of those who report to you.
Rewarding Performance - Employees don't just need support when they are struggling. It is equally as important to validate and recognize exceptional work. There are several ways to reward performance, allowing you to retain strong team members, and also allowing our employees to see their role as a career with merit and growth potential.
Addressing Performance Problems - As you go through the evaluation process, problems may arise. But as a manager, there are things that you can do proactively before a minor challenge develops into a major problem. The key is in understanding what options are available so that you can find the right solution.
Disciplinary Procedures - There are times when disciplinary action must be taken to address an employee's behavior in the workplace. Learn the guidelines that need to be followed in correcting inappropriate conduct or behaviors.