Core Requirement 2.10

The institution provides student support programs, services and activities consistent with its mission that promote student learning and enhance the development of its students. (Student Support Services)   

Judgement: Compliant

Narrative  

The University of South Carolina Upstate (USC Upstate) through various departments and divisions provides programs, services and activities that are integral components of the University community and deeply committed to the institution’s metropolitan mission. Student services, programs, and activities are provided throughout all divisions at the university.  The holistic development of students is accomplished through the provision of a broad range of co-curricular activities and support services which facilitate learning, physical, emotional, intellectual, interpersonal, ethical and cultural growth.  Annual plans are developed for each unit that provides the services, programs and activities. These plans provide detailed information regarding ongoing outcomes and recommended improvements to better serve students. Specifically, the Division of Student Affairs has identified student learning outcomes (SLOs) which complement the university’s mission and facilitate student development. These SLOs address the following areas:

  • Self Awareness
  • Interpersonal Relationships
  • Cognitive Development
  • Intercultural Skills/Awareness
  • Social Responsibility
  • Healthy Behavior

STUDENT ACTIVITIES  

Students are encouraged to participate in one or more of the many registered clubs and organizations. Co-curricular involvement promotes academic success, leadership development, and service to the campus and greater upstate community. Student organizations include academic, honorary, fraternities and sororities, as well as special interest groups.

Performing Group opportunities for students include:

  • The Debate Team provides students the opportunity to improve their research, reasoning, and communication skills by competing among themselves and with other competing teams from other colleges and universities.
  • The USC Upstate Gordon-Colloms Gospel Choir extends its appeal to any student interested in gospel music. The choir meets on a regular basis to rehearse and presents several performances each year.  Students can also earn academic credit.
  • The Shoestring Players theatre group presents several major productions, smaller presentations, and original revues each year.  Any student interested in theatrical performance and production may audition.  An international theatre internship was recently initiated with the Rose Theatre in London, UK.
  • The University Singers perform traditional, popular, and jazz selections.  All students are eligible to join.  Vocalists may earn academic credit.  
  • The Jazz Band includes students who study music or play as ahobby.  They perform concerts each semester that feature classic jazz and contemporary music.  Musicians may earn academic credit.

The Student Government Association (SGA) is the official elected governing body representing all students.  It is composed of executive officers and representatives from each school and campus organization.  The SGA serves as a liaison for the student body to the faculty and administration and recommends policies and procedures that affect students.

The Campus Activities Board (CAB) involves students in creating and planning a diverse range of programs and social events for the campus community. The three main purposes of CAB are: (1) to provide social and educational programming for the USC Upstate campus community;   (2) to be innovative when serving a diverse student population; and (3) to help educate and unite various groups in the production, promotion, and organization of programs, as well as in the recruitment and retention of students.

Campus Media promotes an annual publication called WritersINC.  It is a student-run literary journal that features the artwork, poems, and literature of writers from USC Upstate and various neighboring two-year institutions.  In addition, campus-wide news is disseminated to the greater campus community through the Carolinian student newspaper. Students are directly responsible for the design, layout, articles, special feature stories, and editing of the newspaper and its content. These publications are funded by student activity fees and both have a faculty member who serves as an advisor. 

Campus Recreation/Intramurals offers activities such as intramural sports, outdoor recreation, group fitness, aquatics, and sport clubs. The 60,000 square-foot Wellness Center provides a recreational facility for the USC Upstate community (weight room, 2 racquetball courts, basketball courts, running track, exercise room, 8 lane lap pool). A ropes course is also available that focuses on strengthening groups and energizing individuals through a variety of high and low ropes elements. A healthy lifestyle is encouraged to enhance the personal development of the student through physical activity.   

Athletics offers 17 intercollegiate sports that compete within NCAA Division I and the Atlantic Sun Conference. The University supports men’s and women’s teams for basketball, cross country, golf, soccer, tennis, indoor and outdoor track & field.  Women’s softball and volleyball and men’s baseball are also supported. 

Volunteer & Community Service programs contribute to the university mission by enabling the student to be an active participant in the community. The community service program provides “community building” opportunities for students to join together in a variety of volunteer activities through local service organizations and nonprofits.

STUDENT ENROLLMENT SERVICES  

The four services below are designed to serve the needs of Upstate students seamlessly from recruitment through graduation.

The Financial Aid Office provides financial aid to students in need.  Approximately 78% of USC Upstate students receive some form of financial aid. Assistance is available in the form of scholarships, grants, loans, and work study programs.  Scholarships are awarded through the USC Upstate Scholars Program (academically talented students enrolling at Upstate for the first time) and the Foundation Scholars Program (providing awards to both new and continuing students based on a variety of factors such as academic merit, financial need, special talents, and specific major).

The Registrar's Office is responsible for providing information related to records, registration, and student course enrollment. They also manage student transcripts containing admission data, current status, and a detailed statement of the scholastic record.

The Division of Enrollment Services oversees orientation for new, transfer, and non-traditional students. A staff of students facilitates orientation and assists incoming students with the various processes, resources, programming, and transition to the university campus. 

The Cashier's Office/Student Account Services manages financial transactions for student tuition and associated fees, deposits, refunds, and revenue.

STUDENT SUPPORT PROGRAMS  

These programs support student learning and developmental success:

The Academic Support Center is responsible for campus tutoring, University 101 classes, learning communities, supplemental instruction, and the early intervention program.

Opportunity Network is a TRIO-funded program that provides additional support for at-risk students.  Students qualify for participation in Opportunity Network if they fall into one of these at-risk groups: (1) first-generation college students; (2) students with disabilities;  (3) low income, as established by Federal Government guidelines; or (4) students who demonstrate academic need. The program provides personal, career, academic, and social counseling.

Career Center works closely with students to clarify their occupational goals and provides career counseling.  Career Services collaborates with the academic units to identify internship opportunities as well as employment prospects.

The University Writing Center services are available 35 hours per week.  Scheduled appointments are encouraged, but efforts are also made to accommodate all students.  The Writing Center provides free 50-minute one-on-one tutoring sessions.  A faculty member serves as Director of the Center.  Tutors are University faculty members and students who have been selected to work in the Center because of their outstanding writing and teaching ability.  Tutors assist writers at all stages of the writing process in any discipline.

The Language Lab services are available 32 hours per week offering free tutoring to students in Spanish, French, and German.  A faculty member coordinates the hiring and training of student tutors with the necessary skills in foreign languages.  The Lab features 25 computers with headphones and microphones, allowing students to complete listening and speaking exercises. 

The Mathematics Lab services are available 55 hours per week.  Student tutors staff the lab.  Tutoring is offered as a drop-in service.  Computer Science tutoring is offered in an attached lab.

Counseling Services offers a confidential and comprehensive support system providing resources and information to students. These resources are accessible in person and online at no additional charge.  Outreach services are offered through educational workshops, crisis management, and awareness campaigns.  

Non-Traditional Student Services provides advocacy and support for students who are 25 years of age or older, married, parents, veterans of the armed forces, working full-time and attending college, or college graduates returning to school.

Alcohol & Drug Programs advocate low-risk use of alcohol and other drugs by providing preventive, educational workshops and services, media campaigns, and substance-free events. The programs aid students in examining their own choices about alcohol and drugs and the perceptions surrounding drinking. The programs also provide information on risk reduction. Additionally, selected programs provide counseling and resources for students who are experiencing problems with alcohol and/or drugs.

Disability Services ensure that the campus facilities, curriculum, and resources are accessible to all students on campus.  Individuals protected under Section 504 of the Vocational Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990 are those with physical, sensory, or learning disabilities, as well as health impairments, psychological impairments, and other types of disabilities.  Accommodations may include alternative test administration, books in electronic format, note-taking services, priority registration, and assistive technology.  

Health Services offers services to all enrolled students.  A nurse practitioner provides care and/or offers referrals. Services include health screenings, school physicals, family planning, over-the-counter medicines, educational programs, blood pressure screenings, lab tests, and a variety of vaccinations.

Residential Life Programs provide housing facilities that foster an atmosphere conducive to personal growth and academic success.  USC Upstate students have three options for on-campus living: two residence halls, Magnolia House (freshmen only), Palmetto House (upperclassmen); and the Villas (apartments for upperclassmen).  An environment supportive of a diverse population is cultivated to challenge residents to be responsible community citizens and positive role models.

The Center for International Studies provides opportunities for international experiences. Reciprocal agreements with universities around the world offer opportunities to study or intern abroad.  For international students, the Center provides curricular and personal support as well as assistance with internship placements in international and American local businesses.  Other services include the English Language Learning Institute, Faculty Development, International Programs and Events, and the World Languages Institute.

The Library serves students with its physical and virtual collections.  The physical collections contain over 240,000 volumes in a variety of formats including print and electronic books and journals, microforms, media, and maps.  In addition to the 140,000+ printed books, the Library subscribes to 584 print journals with a collection of 36,369 items.  It also offers 31,063 electronic journals, 121,747 e-books and 228 databases (including the statewide collections of databases known as DISCUS).  The USC Upstate Library is a member of several consortia including the South Carolina statewide academic library consortia Partnership Among South Carolina Academic Libraries (PASCAL) and the collaborative interstate Carolina Consortium that includes academic libraries from both South and North Carolina.

The Bookstore sells course materials, general reading and reference books, a selection of stationery products, art supplies, and a variety of University clothing and souvenirs, and is accessible online.

University Public Safety and Parking maintains a visible presence on campus through foot patrol, bicycles, and motor vehicles. The Department of Public Safety exists to serve and protect the physical and human assets of the University of South Carolina Upstate by promoting and maintaining a safe, secure and healthy campus environment. This is realized through engaged community-oriented policing, effective fire prevention and inspection, service-oriented Fleet Management operations, efficient Parking Services and a professionally run Office of Risk Management. Our mission significantly contributes to and supports an environment where staff, students and faculty may flourish in the pursuit of academic excellence. University Police officers are responsible for a broad range of services including the investigation of criminal conduct, facilitating crime prevention programs, and responding to medical emergencies.  All officers are CPR and First-Aid certified.  All officers are graduates of the South Carolina Criminal Justice Academy, commissioned as State Constables, and vested with statewide police authority. 

Computer Labs consist of approximately 600 computers in more than 20 locations. The labs range from instruction-only labs in academic departments to open labs for general student access. Students can find an online list of labs including location, hours of operations, applications available, and level of assistance.

Media Services assist students with media-rich projects, such as DVD and videotape programs, and PowerPoint presentations, etc.  Services include the Advanced Digital Media Lab and   Laptop Check-Out.

Multicultural Programs educate, influence, and cultivate the campus community by offering cultural, educational, and outreach programs and services. Further, these programs and services give students an opportunity to learn, develop, and grow personally and interpersonally as they are challenged to interact with individuals who are different. Members of the campus community engage in educationally-structured learning activities challenging stereotypical modes of thinking and promoting interactions that foster intellectual and social development.  

The Student Judicial System isgoverned by the Code of Student Behavior as outlined in the 2011-2012 Student Handbook. The Dean of Students is responsible for the oversight of the judicial system and processes.  The Director of Housing handles infractions associated with residential facilities. Athletics has its own disciplinary system that parallels other areas as outlined in the Student-Athlete Handbook 2011-2012. 

Support Documents:  

Contact Us 

USC Upstate
800 University Way
Spartanburg, SC 29303
Toll-free: 800-277-8727
Phone: 864-503-5000
E-mail Us 

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