Online Handbook for New Faculty

Welcome to USC Upstate! To help you get off to a good start, we have created this online handbook to provide you with helpful information, resources and contacts.

Programs and Resources

New Faculty Mentoring Program

Your dean or department chair will be a critical source of important information and will serve as mentor to all new faculty members in your academic unit. But in addition to the dean or chair, we want every new faculty member to have a person that he or she can go to for answers, support or advice. Each department chair or dean has assigned a faculty member within the unit to serve as a mentor for each new faculty member. Please get to know your mentor and take advantage of his or her experience, wisdom and expertise. Don’t hesitate to ask for advice or help. The mentor-mentee relationship can be an important element in getting off to a successful start at USC Upstate. Resources are available for both mentors and mentees on our website.

Faculty Resources

The Faculty Resources webpage was created to provide faculty members with a quick way to find key information, forms, policies and more. Although the webpage does n ot contain a link to every possible topic, office or service on campus, it does contain links to those that we feel are the most useful and popular.

Faculty Manual

The current faculty manual can be found within the faculty and staff webpages.

Teaching Resources

Center for Excellence in Teaching and Learning

June Carter, Director

Our primary commitment is to teaching and learning. We have several offices dedicated to providing support for those endeavors. First and foremost is the Center for Excellence in Teaching and Learning (formerly the Center for Teaching Excellence). The Center holds workshops and forums on the latest innovations in teaching and learning. The Center also provides classroom observations for instructors who want feedback on their teaching for personal improvement, as well as to provide evidence for their teaching effectiveness for their annual review. Sessions can even be videotaped.

The Office of Service-Learning and Community Engagement

David Marlow, Interim Director

The Office of Service-Learning and Community Engagement (OSCLE) is a forum that cultivates strong reciprocal relationships between USC Upstate faculty, students and community organizations. For faculty, the OSLCE builds individualized connections to viable community partners for service-learning course placements and offers learning opportunities in course development and implementation. For community partners, the OSCLE recruits and prepares students to participate in meaningful service-oriented activities. For students, the OSCLE provides information about service-learning courses and creates opportunities to engage the community through service-based organizations such as IMPACT and Alternative Break.

Distance Education

David McCurry, Director

USC Upstate currently offers a variety of courses at the undergraduate and graduate levels through distance education. Distance Education at USC Upstate consists of a teaching modality comprised of the most up-to-date pedagogical strategies and innovative technologies to engage the learner. USC Upstate is committed to providing quality instruction and course content to students regardless of geographical location or course content delivery format.

Learning Technologies

Cindy Jennings, Director

The Department of Learning Technologies serves to support and guide thoughtful selection, instructional design and mindful use of technology to enhance the learning environment by creating and sustaining innovative and interactive programs to support excellence in teaching and learning and student engagement. Learning technologies provides a regular program of face-to-face and online development opportunities that are available for individual and group consultations and instruction for faculty, staff and students.

Other Technology-Related Resources

The following links are used for advising and registration, obtaining needed student information, entering final grades and other functions.

Academic Calendar

The academic calendar is accessible via the USC Upstate website and updated annually.

Office of Disability Services

Disability Services supports the ongoing development of an accessible university that embraces diversity through educational programming, services, resources and facilities that are usable by all members of the campus community.

Testing Center

Located in Media 218, the Testing Center can be used to administer make-up tests or to proctor tests for online classes.

Academic Support for Students

Center for Student Success

Susannah Waldrop, Director

The Student Success Center exists to help students to succeed in their studies, graduate from USC Upstate in a timely manner and begin a career or graduate study. Within the Center, four main areas are supported:

  • Academic Support
    The primary student retention unit on campus, responsible for most campus tutoring services, supplemental instruction and University 101 classes to provide students with the tools and resources needed to make a smooth transition into college. The EIP or Early Intervention Program allows faculty to report students who are not performing satisfactorily in their classes or who have excessive absences so that the Center may follow up with these students to provide the necessary support services.
  • Advising Services
    Provides outreach, assistance and academic advising services to all undeclared students, those on academic probation and those in danger of losing scholarship funding. In collaboration with student life and residential life, Advising Services also provides academic programming to residential students. For more information, call 864-503-5392.
  • Career Services
    Works closely with Academic Support to help students clarify their occupational goals and to sharpen their academic focus. In collaboration with faculty and area businesses, the Career Services aims to provide internship opportunities for students, as well as employment resources and prospects upon graduation.
  • Opportunity Network
    A program designed to assist students in achieving their goals as they confront the challenges of completing a college degree. It provides services to eligible students from the time they are accepted to the University through graduation.

Research Resources

Center for Research and Scholarship Support

Melissa Pilgrim, Director

The Center for Research and Scholarship Support is a division of the Office of Sponsored Awards and Research (SARS) and provides programs, incentives and resources to enhance the educational and professional development of USC Upstate undergraduate students by supporting student based research, scholarly or creative activities.

This Center provides, on a competitive basis, logistic and monetary support for the pursuit of undergraduate student projects performed under the guidance of USC Upstate faculty, staff and/or community professionals from throughout the Upstate region. The Center also assists students in traveling to professional meetings to present their work/findings, assists faculty/staff who involve students in their research programs and assists in arranging internships and directed studies for students in order to better prepare them for their future professional careers.

Sponsored Awards

Elaine Marshall, Director

The Office of Sponsored Awards identifies grant opportunities, assists with grant proposal preparation and submission and provides post-award training and assistance with grants management.

TAPS (Teaching and Productive Scholarship) Grants

The purpose of the USC Upstate Teaching and Productive Scholarship (TAPS) Fund is to promote good scholarship including original research projects, programs that support curriculum development and travel for presentation of scholarship. Funded projects support faculty scholarship with the goal of formal presentation and/or publication, improve pedagogy and curriculum development to contribute to the USC Upstate mission and/or enable major service projects that require application of scholarly and/or professional knowledge.

USC Upstate: General Information

Other Offices

  • Information Technology and Services
  • Student Affairs
  • Enrollment Services
  • Bookstore
  • Human Resources


USC Upstate consists of three campuses: the main Spartanburg Campus, the Greenville Campus and the George Dean Johnson, Jr. College of Business and Economics.

Main Campus (Spartanburg) Map

The Area

  • City of Spartanburg
  • Spartanburg County
  • Spartanburg Area Chamber of Commerce
  • City of Greenville
  • Greenville County
  • Greenville Chamber of Commerce
  • City of Greer