USC Upstate’s Emergency Notification System (SpartAlert) is a mass notification system that enables students, parents, faculty and staff to receive critical information and updates via text messages to cell phones, email accounts, University homepage and social media when unexpected circumstances arise that pose a threat of imminent danger.
This system is used for such situations as tornado or other weather-related emergency, man-made disaster (fire, chemical spill or release, etc.), active shooter or major power disruption that causes class cancellation/school closing. The system is not used for routine campus announcements/news, street or parking lot closings, or other routine information dissemination.
SpartAlert is used in combination with other communication channels such as electronic signage, a coordinated use of public media outlets and a 24-hour recorded Emergency Hotline, (864) 503-5599.
As part of the USC Upstate campus community, you are strongly encouraged to register for SpartAlert. Students should register through https://my.sc.edu/ while faculty and staff should register through https://vip.sc.edu/. With everyone’s participation, this system strengthens emergency preparedness. You must sign up for the service in order to receive alerts. Participants are asked to provide a cell phone number, email address and alternate phone in order to receive the alerts in the event of an emergency. To register, students should access their https://my.sc.edu/ account and faculty and staff should access their https://vip.sc.edu/ account.
FAQ for SpartAlert
The Emergency Notification System is a communications service that Upstate provides for all students, faculty and staff. All students, faculty and staff can voluntarily register to receive text alerts to their mobile phones about threats of imminent danger at or near any Upstate location. This service is used in conjunction with other communication channels including email accounts, University home page, electronic signage, social media and public media outlets.
This Emergency Notification System is used primarily as a text messaging system through cell phone services. But there are other ways the system can notify you such as email, University home page, electronic signage, social media, and public media outlets.
If you use your parents' cell phone number as the work/alternate phone number they will receive the alerts.
The University is not charging students, faculty or staff for this service; however, depending on your agreement with your mobile phone provider, you may incur charges for text messages. Please check with your provider to understand your charges.
The university will only send you messages when circumstances arise posing a threat of imminent danger. Emergencies such as, but not limited to, fire, tornado, hazardous materials spill, or an act of violence. The system may also be tested several times throughout the year to ensure effectiveness.
This will only be used for weather-related emergencies if there is an imminent danger such as a tornado or a snow storm with immediate impacts on the university’s normal business operations.
It depends on the situation, but this system is designed to deliver essential information quickly.
If one of your cell phone numbers or your email address changes, you will need to log on to your VIP/MySC account and update this information.
Either a cell phone number and cell service provider, email address or alternate cell phone number. You may provide all three in order to be sure to receive some form of alert.
Your information will be kept confidential and only used for the emergency notification process.
Please contact the Help Desk at 503-5257.